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07:30 email from @SD23News “our bus routes in your area are operating at full capacity … Your application has been placed on our wait list” 08:30 in traffic after dropping my kid at school, a new email “welcome to your new Route Assignment!” WTF? 🤦♂️Permalink On twitter.com
Mood -4 🙁
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There has been so much disorganization in dealing with all the school systems here, and I don’t think you can chalk it all up to the pandemic. I would love to do a "customer journey" audit, so many opportunities to improve a crucial service and cut down on student/parent stress.On twitter.com